Shipping Policy

Rivalries Jersey — rivalriesjersey.com

Thank you for shopping with Rivalries Jersey. Please read this policy carefully so you know exactly what to expect once your order is placed.

Order Processing Time

All orders are carefully prepared before they ship. Please allow 5–7 business days for processing. This includes quality checks and, for personalized items, the time needed to produce your custom design.

Processing time does not include weekends or holidays and is separate from shipping transit time below.

Shipping Time & Delivery Estimate

Once your order has been processed, please allow an additional 10–15 business days for delivery.

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Shipping Cost

We charge a flat shipping rate of $6.95 per order, regardless of order size, applied at checkout.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's progress. If you haven't received tracking information within 7 business days of placing your order, please contact us at support@rivalriesjersey.com.

Shipping Address

Please double-check your shipping address at checkout. Rivalries Jersey is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible at support@rivalriesjersey.com — we'll do our best to update it before the order ships, but we cannot guarantee changes once an order has entered processing.

Delays

While we do our best to meet the timeframes above, occasional delays can happen due to high order volume, holidays, weather, customs processing, or carrier issues beyond our control. We'll keep you updated by email if we expect a significant delay on your order.

Lost or Damaged Packages

If your tracking shows your order as delivered but you haven't received it, please check with neighbors and your local post office first, then contact us at support@rivalriesjersey.com within 7 days so we can help investigate with the carrier.

If your package arrives visibly damaged, please keep all original packaging and contact us within 7 days of delivery with photos so we can resolve it quickly — see our Return & Refund Policy for details.

Multiple Items

If your order includes multiple items, they may occasionally ship separately depending on production timing. You'll receive tracking information for each shipment.

Questions?

Reach out anytime at support@rivalriesjersey.com — we're happy to help.